Fatigue Risk Management

All web-based training (WBT) courses in our online shop are available by default in both German and English for the participant. There is no need to select a language when ordering the training.

Yes, if required, all our training courses are officially approved by authorities, such as the German Federal Aviation Authority (LBA), or recognized by an accredited certification body. The respective training certificate includes the relevant approval number or equivalent information.

Yes, our training courses—especially those on occupational safety and health instruction—comply with the testing principles for digital learning tools in accordance with the latest requirements of the German Social Accident Insurance (DGUV).

Our online training courses always include a final test whenever required by regulatory authorities or legislation. If you do not pass, you can usually retake the test multiple times. You can find all relevant information about the final test for a specific training course directly in the product details on the respective training’s product page in our shop.

We also offer an online training course for IATA-DGR and the Appendix H. What makes this Appendix special: For this specific training, the German Federal Aviation Authority (LBA) requires the company, which are interested to do the training itself to get the approval for the online course.

The wingsacademy online shop is exclusively for business customers (B2B). Therefore, our offerings are only available to companies, traders, and self-employed professionals as defined in § 14 BGB. At the end of each ordering process, the purchasing party must actively confirm their business status by selecting the corresponding checkbox—independently of the separate acceptance of our terms and conditions (AGB).

In our online shop, you can purchase any number of licenses for the training courses of your choice from our portfolio. Each license grants the right to complete a training course once, including any required final test.

You will receive a licence code for each training licence purchased in the online shop. This is a unique combination of numbers, letters and special characters of varying lengths. Each licence code therefore represents a licence for a specific training course, including any final test to be taken, and once redeemed entitles the holder to carry out the training course once. For this purpose, the respective licence code must be redeemed online by the training participant - after personal registration in the learning management system (LMS) iLearn24®. Once the licence code has been redeemed, the corresponding training course is assigned to the training participant in the LMS and is activated for processing from this point onwards.

You will receive the licence codes for redeeming and accessing the training courses in the learning management system (LMS) iLearn24® by e-mail after your order has been received and processed. They will be sent to the designated delivery address specified in the order, which may differ from the order address. This usually takes place within 24 hours on working days. You will receive regular updates on the status of your order by e-mail. Registered shop customers can also track the status of their order at any time in their personal shop account.

In addition to purchasing training licenses through our online shop, we offer an alternative rental-based training solution. This option combines both the rental of all required training courses and the iLearn24® Learning Management System (LMS) in a single contract. This provides significantly more flexibility for trainees and their supervisors.

You can conveniently pay for your order via PayPal, either using your credit card or directly through PayPal. Registered customers also have the option to pay by invoice for repeat orders. In this case, payment is made via bank transfer after receiving the invoice.

After placing your order, you will immediately receive an email confirmation with all relevant details for your records. Your order will be processed as quickly as possible, and both the license codes for redeeming and accessing the training courses, as well as your invoice, will be sent to you electronically via email.

If you have any questions regarding the selection of a suitable online training course or the ordering process, please feel free to share them with us via the contact form in the shop. Our service team will get back to you as soon as possible.

A personal account for the wingsacademy online shop is highly beneficial and completely free of charge. Here’s a selection of features available to you once you’ve registered:

The license code for one of our training courses is to be redeemed online by the participant themselves after they have registered personally in the iLearn24® Learning Management System (LMS). The LMS can be accessed at this address: https://www.iLearn24.de.

Access to the training is granted by redeeming a license code purchased through the wingsacademy online shop in the iLearn24® Learning Management System (LMS). The license code must be redeemed personally by the participant. Redeeming a license code on behalf of someone else is not possible!

The license codes provided with your order do not have an expiration date, meaning they can be redeemed at any time as needed. Once a license code is redeemed, the participant is assigned the most up-to-date version of the training, both in content and technology, at the time of redemption. In general, the training must be completed within three months of redeeming the license code. If an earlier completion is required due to legal regulations, the participant will be notified via email and reminded to complete the training on time.

Occasionally, a license code may appear not to be redeemable in the iLearn24® Learning Management System (LMS).

The training participant completes their training in our learning management system (LMS) iLearn24®, the system on which the person has personally registered to redeem the licence code. The LMS can be accessed at this address (URL): https://www.iLearn24.de.

Our training courses are optimised for use on desktop PCs, laptops and tablets. With all other mobile devices - including smartphones - there may be challenges when completing certain exercises in the training programme.

All training courses can be paused at any time - with the exception of the final test (learning success check) - and continued at a later date. This can be done either at the last point worked on or from the beginning. Interrupting the final test (learning success check) is categorised by the system as a failed attempt!

As a rule, you can retake a final test as often as needed until you pass. An exception is, for example, the dangerous goods training according to IATA DGR. If you fail the Dangerous Goods Regulations (DGR) training course twice, you will have to repeat it in full as classroom training. All information on the final test of a specific training course can be found directly in the product details on the respective product page of the training course here in the shop.

If you have forgotten your password for accessing the iLearn24® learning management system (LMS) - and therefore your training - you can request a new password at any time using the ‘Forgot password’ function below the login to the LMS. To do this, follow the few simple steps indicated there.

If the personal data you entered when registering in the iLearn24® learning management system (LMS) changes, you can change it at any time. To do this, call up your ‘Profile’ within the LMS after logging in, select the ‘Edit’ button and adjust the relevant data. Don't forget to save your changes afterwards.

If you have any technical questions before or during the online training, you can contact our support team by e-mail at support@iLearn24.de and in urgent cases from Monday to Friday from 09:00 to 17:00 by telephone on +4921187399677 (excluding public holidays in NRW).

Yes, after each successfully completed training course, the training participant automatically receives a corresponding, legally compliant certificate as proof of training. It is sent electronically as a PDF document with a slight time delay to the e-mail address provided by the training participant. In addition, the certificate is available for download by the training participant within the iLearn24® learning management system in which the training was completed under ‘My iLearn24’ - ‘My certificates’.

Acquired certificates can be downloaded within the learning management system iLearn24®, in which the training was completed, after logging in under ‘My iLearn24’ - ‘My certificates’.

Changes to personal data - in particular for imprinting on the training certificates - will only take effect if they have first been adjusted in the learning management system (LMS) iLearn24®. The corresponding change must have been made before the completion of the respective training course, as it only has an effect for the future.

The validity acquired upon completion of a training course varies depending on the training topic. It is either based on the official or legal requirements or follows the recommendations of the relevant expert committees.

In order to take part in aviation security training, a positively certified background check in accordance with Section 7 of the Aviation Security Act (LuftSiG) must be available at the time of training. The application for a background check must be submitted to the responsible aviation security authority in the country.

Only the aviation security officer or the person authorised by the aviation security officer can enter a background check (ZÜP) in the iLearn24® learning management system. It is not possible to enter the background check for yourself.

The aviation security officer of the company or the person authorised by the aviation security officer where the training participant works is responsible for ensuring that the valid background check is stored in the iLearn24® learning management system.

The aviation security officer or a person authorised by him/her can store the background check in the iLearn24® learning management system.

In this case, it may be that the training participant has only registered but not yet redeemed a licence code, for which a Background Check Data (ZÜP) is required. If nothing has worked, please contact the support team: support@iLearn24.de. Everything will be checked there and you will receive feedback and a solution within 48 hours on working days Monday to Friday (except public holidays in NRW).

In accordance with the standardised national training system and the requirements of the German Federal Aviation Authority, we may only accept training registrations by safety officers or their designated persons from companies subject to training obligations in accordance with Section 11.0.1 of DVO 1998/2015. These include the competent authorities, the airport operator, air carriers or other companies that employ persons, carry out measures or are responsible for their implementation, which are their responsibility under the national civil aviation security programme.

It is possible that the training participant has not yet registered, or has registered but has not yet redeemed the licence code for the aviation security training. If there are still challenges, please contact the support team at support@iLearn24.de. Everything will be checked there and you will receive a response within 48 hours on working days Monday to Friday (except public holidays in NRW).

According to the LBA, security officers should now check the identity of participants in aviation security training courses once a day - regardless of whether the identity check is carried out online using a camera or on site at the company premises. Programme operators, i.e. the training providers of online aviation security training courses (WBT/CBT) themselves, are also required to check the identity of each training participant once a day when using camera-based online procedures.

The wingsacademy provides a simple, digital and verifiable identity verification solution for your customers. This is directly integrated into the actual aviation security training and seamlessly provided via the learning management system (LMS) ‘iLearn24® - Next Generation’.

Yes, every aviation security training course concludes with a test (also known as a learning success check by the Federal Aviation Authority). Only a successfully completed test leads to the completion of the training and the issue of a training certificate.

With the entry into force of the new Aviation Security Training Ordinance (LuftSISchulV), the Federal Aviation Office has stipulated that from 1 January 2025, only a maximum of three attempts will be required to pass the final learning success check (test) of an aviation security training course.

Aviation security training is valid for five years from the date of successful completion.

After passing the final aviation security training test, the certificate is automatically generated by the system. It can be downloaded as a PDF by the training participant at any time after the training in the learning management system (LMS) iLearn24® under the menu item ‘My certificates’.

The process for obtaining the final training certificate is very simple for the training participant: the theory is completed via iLearn24 as usual. The patricipant then receives proof that they have completed the theory for the 11.2.3.6 training course and successfully passed the learning success check. They then present this proof to the trainer of the on-site instruction. The on-site instruction must be carried out within six weeks of completing the theory part, otherwise no validity can be certified for this training.

Successful completion of aviation security training in accordance with Chapter 11.2.6.2 of Implementing Regulation (EU) 2015/1998 serves as the basis for issuing an airport ID card.

The aviation security officer has a central role in every company that participates in the so-called ‘secure supply chain’: From the manufacturer as a known consignor, through freight forwarders or warehouse keepers as regulated agents, to the air carrier and the airports and their known and regulated suppliers.

The tasks of an aviation security officer include the organisation of measures to ensure security and compliance with quality assurance in companies. In order to be able to fulfil this activity, appropriate training and further training for aviation security officers is therefore necessary.

A competency assurance serves as proof of the required expertise or refresher training and is also offered by the wingsacademy as an online training solution.

Yes, the LBA requires that competency checks are carried out during the year for all training participants as part of the CBTA in dangerous goods training in accordance with IATA-DGR.

Every training participant with a valid DGR certification must take part in competency assurance measures during the course of the year. 

In the Notices to Airmen (NfL) 2-586-21, the relevant training certificate passage with reference to competency assurance for IATA DGR training only specifies that this must be documented, but not how often or in what way this assessment must be carried out.

No. Systemic evidence as a record of the assessment and continuous assessment is sufficient for the properly performed competency assurance measures.

We offer the solution approved by the German Federal Aviation Authority for competency assurance in Dangerous Goods Regulations training in accordance with CBTA requirements as a contractual solution. Here, both the classic online training and the competency assurance are completed in an integrated process controlled by the learning management system (LMS) and documented in a legally compliant manner.